Supplier information

Learn about Procurement at Progressive

Getting to know Procurement at Progressive

Our mission is to support and collaborate with our internal business and external suppliers to deliver quality products and services at market competitive prices that create value and streamline process in support of Progressive's goals and initiatives.

How we evaluate potential suppliers

At Progressive, we select suppliers who offer quality products and services at a market competitive price. We strive to ensure our sourcing processes are inclusive, as we believe this gives us a competitive advantage in the marketplace and supports our ability to bring innovative products to our consumers.

We evaluate a broad range of criteria to identify potential suppliers, which typically include:

  • Competitive pricing
  • Technological capabilities and infrastructure
  • Quality standards
  • Value creation
  • Managerial and financial stability
  • Insurance requirements
  • Scale of operations

Expectations of suppliers

During the onboarding process, we require suppliers who provide goods or services to Progressive to acknowledge our Supplier Code of Conduct.

Supplier Code of Conduct

This code outlines our expectations for suppliers to comply with all applicable laws and regulations. These include, but are not limited to, laws related to employment, fair competition, and antitrust. Additionally, we expect suppliers to uphold high standards of social responsibility.

Commitment to accessibility

Progressive is committed to deliver products, services, and related experiences that meet a high level of accessibility and usability. We expect the same commitment from our suppliers' services and deliverables, such as websites, communications, documents, training materials, and mobile applications, in accordance with Level A and AA of the current version of the Web Content Accessibility Guidelines (WCAG).

Graphic of a list of of what Progressive purchases from suppliers

Our procurement platform and vendor management

At Progressive, we utilize Coupa as our procure-to-pay (P2P) platform, offering a streamlined, efficient, and digitally focused way of collaborating with our suppliers. Coupa is a cloud-based software solution for sourcing, procuring, contracting, receiving, and paying for goods and services, ensuring a seamless procurement process.

We actively manage many of our suppliers through our Vendor Management Program. This program includes activities such as business reviews, supplier performance surveys, and planning sessions to set goals for continuous performance improvement. These efforts foster mutually beneficial relationships with our suppliers, enhancing collaboration and innovation resulting in a competitive advantage for all.

Prospective supplier form

If you are interested in conducting business with Progressive, please complete this prospective supplier registration form:

Register as a prospective supplier

Note: Completing this form does not guarantee your company any future business opportunities.

Once you submit your company's information, you'll receive an email confirmation. You may be contacted if we have a need that matches the products and/or services you provide.

Claims supplier forms

Most documents are in .pdf format and require Adobe Reader for downloading and printing.

Medical provider forms and documents

New Jersey Providers and Insureds can obtain additional information regarding their obligations that must be satisfied so that coverage for medically necessary treatment, diagnostic testing and durable medical equipment arising from injuries sustained in an automobile accident may be provided by utilizing the information below. Failure to abide by the following obligations may affect the authorization of medical treatment, diagnostic testing, and durable medical equipment pursuant to N.J.A.C. 11:3-4.

Progressive is able to assist Providers in fulfilling the requirements set forth by state statutes requiring Progressive to accept electronic claims from Health Care Providers. Please see the following documents for additional information on eBill information and FAQs.

Any questions related specifically to a medical invoice or payment should be directed to a Claims Representative.

Please email new or changed information for your company (i.e., name, address changes, TIN, contacts, or banking information) to Supplier_Support_Medical@Progressive.com.